Steps for a wireless keyboard

For the official Apple option that is sure to work perfectly with your MacBook, we recommend Apple Magic Keyboard. For a classic mechanical keyboard with a modern touch, we recommend Logitech MK545 Wireless Keyboard and Mouse Combo. For a full-size keyboard with glossy, flat keys and a USB dongle connection, we recommend Arteck HB030B Universal Slim. If you have an Apple Wireless Keyboard (late 2015 or earlier), press the power button on the right side of the keyboard. The green LED on the upper right side of the keyboard briefly lights up. Verify that the keyboard is connected by pressing the Caps Lock key. Set up your Apple wireless mouse, keyboard, and trackpad If your Apple wireless devices came with a new iMac, turn the devices on to begin using them. If you bought the devices separately or if you need to pair them with your Mac again, follow these steps.

First, make sure Bluetooth is turned on on your Mac. Then follow these steps on your keyboard:

Make sure that your keyboard is turned on. If you have a Magic Keyboard or Magic Keyboard with Numeric Keypad, slide the power switch on the back of the keyboard to turn it on (green is visible when the keyboard is on). If you have an Apple Wireless Keyboard (late 2015 or earlier), press the power button on the right side of the keyboard. The green LED on the upper right side of the keyboard briefly lights up.
Verify that the keyboard is connected by pressing the Caps Lock key. If the keyboard is connected to your system, the Caps Lock light turns on when you press it.
Read about setting up your Apple wireless devices to make sure that the device is set up correctly.
Make sure that your keyboard has power. Check the battery level in the Bluetooth menu at the top of your screen. If power is low, recharge your Magic Keyboard or Magic Keyboard with Numeric Keypad, or replace the batteries in your Apple Wireless Keyboard.
Check the keys by typing in an app like Notes or TextEdit.

If your keyboard doesn't work over Bluetooth after trying these steps, it might need to be replaced.

Steps for a USB keyboard

First, check your device's USB connection. Sketchup for mac. If the tips on that page don't fix it, try these steps:

Unplug all devices from your computer, including any connected mouse, keyboard, printer, scanner, camera, iPod, external hard drive, and hub.
Some devices, like iPod, might require you to perform steps before it's safe to unplug them.
Plug your keyboard and mouse back into your computer firmly and securely. Make sure that the connector is completely in the port. (USB plugs fit into ports one way only, and won't plug in if you try to insert them upside-down.)
If you have a Magic Keyboard or Magic Keyboard with Numeric Keypad, also make sure that your Lightning to USB cable is securely connected to the Lightning port on the back edge of the keyboard.
If your keys still don't work, try plugging your keyboard in to the other USB ports. Be sure to try them all. Check to see if the keyboard's Caps Lock light turns on when you press it, and try typing in an app like Notes or TextEdit.
Magic Keyboard and Magic Keyboard with Numeric Keypad use a Lightning to USB cable. Make sure that the cable you're using is the one that came with the keyboard, or is a Lightning to USB cable that you know is in working order. You can try a different Lightning to USB cable to test whether the cable is causing the issue.

Other tips for fixing issues with your USB keyboard:

If your keyboard works in one of your USB ports but not all, your computer might need service.
If your keyboard doesn't work in any of your computer's USB ports, your keyboard might need to be replaced.
If your Apple Keyboard with Numeric Keypad isn’t charging your iOS device, plug your charging cable directly into a USB 2.0 or 3.0 port on a computer that’s on and not in sleep mode.

If only some keys on your wireless, USB, or built-in keyboard work

If some keys on your keyboard work and others don't, try these steps.

Caps Lock key

The Caps Lock key is designed to avoid accidental activation. If the Caps Lock key doesn't turn on with a quick tap, hold the key down for about one second, or until the key's green indicator lights up. Do the same to turn off Caps Lock.

Media Eject key

The media eject key has a slight delay to keep it from being used accidentally. Hold down the key until the Media Eject icon appears on your screen.

Other keys

You might have set an option that changes how your keyboard operates. Choose Apple () menu > System Preferences, and then try these tips:

In the Accessibility pane, click Speech in the left side. If 'Speak selected text when the key is pressed' is selected, deselect it or click Change Key to select another key.
In the Accessibility pane, click Keyboard. Make sure Enable Slow Keys is turned off. If it's on, you have to hold down a key longer than usual before it's recognized.
In the Accessibility pane, click Mouse & Trackpad. Make sure Enable Mouse Keys is off. If it's on, pressing keys in the numeric keypad moves the pointer instead of entering numbers.
In the Keyboard pane, click Input Sources. Make sure that the correct keyboard layout is selected.

You can also see your keyboard's current layout on your Mac's display to make sure that you're using the correct layout:

Wireless Keyboard For Macbook

In System Preferences, click Keyboard, then select 'Show keyboard and emoji viewers in menu bar.'
Choose the keyboard icon in your menu bar, then choose Show Keyboard Viewer. You'll see a graphical representation of your keyboard that highlights the corresponding keys you press on your keyboard.

Identify your wireless input device below, then click the link for detailed information.

Apple Wireless Keyboard (2009)

Apple Magic Mouse

Note: This mouse requires two (2) AA batteries.

To replace the batteries of an Apple wireless mouse:

Turn over the mouse and turn it off.
Remove the battery compartment cover and insert two AA batteries. Make sure the positive and negative ends are facing the correct direction, as shown below.
Replace the battery compartment cover.

Find more details about the batteries in Apple Magic Mouse.

Apple Wireless Keyboard (2009)

Note: This keyboard requires two (2) AA batteries.

Turn the keyboard off.
Use a coin to remove the battery compartment cover.
Slide two AA batteries into the battery compartment. Make sure the positive ends are pointing the correct direction.
Replace the battery compartment cover.
Turn on the keyboard.

Find more details about the batteries in Apple Wireless Keyboard (2009).

Apple Magic Trackpad

Note: This device requires two (2) AA batteries.

Turn the trackpad off.
Use a coin to remove the battery compartment cover.
Insert the batteries into the battery compartment as shown below.

Important: Make sure to put the positive and negative ends of the batteries in the trackpad as shown above. The trackpad will not turn on if the batteries are installed incorrectly.

Find more details about the batteries in Apple Magic Trackpad.

Apple Wireless Mighty Mouse

Bluetooth Keyboard For Mac

Note: This mouse requires two (2) AA batteries.

Turn the mouse over and turn it off.
Remove the battery compartment cover.
Slide the batteries into the battery compartment as shown above. Make sure to put the positive and negative ends of the batteries in the mouse as shown. The mouse will not turn on if the batteries are incorrectly installed.
Replace the battery compartment cover.
Turn the mouse on.

Find more details about the batteries in Apple Wireless Mighty Mouse.

Apple Wireless Keyboard (2007)

Note: This keyboard requires three (3) AA batteries.

Turn the keyboard off.
Use a coin to remove the battery compartment cover.
Slide the batteries into the battery compartment. Make sure to put the positive and negative ends of the batteries into the keyboard as shown. The keyboard will not turn on if the batteries are installed incorrectly.
Replace the battery compartment cover.

Find more detail about the batteries in Apple Wireless Keyboard (2007).

Apple Wireless Mouse

Note: This mouse requires two (2) AA batteries.

Turn the mouse over and turn it off.
Remove the battery compartment cover.
Slide the batteries into the battery compartment. Make sure to put the positive and negative ends of the batteries in the mouse as shown. The mouse will not turn on if the batteries are installed incorrectly.
Replace the battery compartment cover.
Turn the mouse on if you are ready to use it.

Find more details about the batteries in Apple Wireless Mouse.

White Extended Apple Wireless Keyboard

Note: This keyboard requires four (4) AA batteries.

Turn the keyboard over and turn it off.
Remove the battery compartment cover and batteries.
Slide the batteries into the battery compartment. Make sure to put the positive and negative ends of the batteries in the keyboard as shown. The keyboard will not turn on if the batteries are installed incorrectly.
Replace the battery compartment cover.
Turn the keyboard on.

Find more details about the batteries in White Extended Apple Wireless Keyboard.

Learn more

Battery Types

Your Apple wireless device came with AA batteries installed. You can replace them with alkaline, lithium, or rechargeable AA batteries.

Warning: Don’t mix battery types (for example, alkaline and lithium batteries), and don’t mix old batteries with new batteries. Don’t open or puncture the batteries, install them backwards, or expose them to fire, high temperatures, or water. Don’t charge non-rechargeable AA batteries. Keep batteries out of the reach of children. Replace or recharge all batteries at the same time.

Important: Dispose of batteries according to your local environmental laws and guidelines.

Battery level indicator

To check the battery level, choose Apple () > System Preferences then select the device you want to check from the View menu (mouse, keyboard, or trackpad).
The battery level indicator is in the lower-left corner.

Long term storage

Apple wireless devices are designed to go to sleep to conserve battery power when you aren’t using them. If you won’t be using a wireless device for an extended period, turn it off. If you won't use the wireless device for more than three weeks, you should remove the batteries for long term storage.